If your business has a Microsoft network with just two computers or a complex business network spanning multiple offices, Computit support solutions are designed to meet your needs. If your business needs expert technical support then our IT support solutions are for you. Our outsourced IT support contracts are designed around your business - we calculate the complexity of your IT network, and use this data to create a tailor-made support contract, drawing from standard service offerings. This contract is regularly reviewed and can be adjusted at any time.
Acting as your virtual IT department, we supply IT support services and business systems advice. Providing you with a highly personal service, delivering first class support to your staff every hour of the day, on every day of the year. Our service won't take a holiday, have sick days or arrive late. Our 24 hours a day service means that when upgrades and maintenance are required, it can be done outside operational hours, therefore eliminating staff disruption and preserve your organisational profits. You don't need to invest in a full time employee, and our service will always cost less than an equivalent internal IT support person or team - whilst delivering much more.
Our service desk is always available to provide expert help from the most trivial issue to high level, strategic consultancy. With an IT support contract from Computit, you'll have high level professionals on tap; from experts in Network Security, Data Backup, Email and Messaging, Microsoft Office applications, to PC and Server Hardware.
IT maintenanceOur remote and telephone support gives you access to our skilled and experienced engineers 24 hours a day, 7 days a week. You may call this support line as many times as you would like as part of your contract asking any IT related question. As part of our initial audit we install remote control software that gives us a secure access to your network to be able to remotely control your server and your client PC's. From here we can configure and install hardware and additional services such as printers and other network devices as though we were in the office. We can also troubleshoot any problems you may be seeing without the need for lengthy telephone explanations. These connections are very secure and using the latest encryption allows us to control your machines whilst the communications are completely safe.
We have onsite engineers on standby ready to visit your site in the times that we cannot fix problems remotely. We have a team approach to solving your system issues and if one of our onsite engineers needs help, we rally together to trouble shoot a solution. We care about your productivity as much as you do and with a Computit SLA (Service Level Agreement), you can feel confident in the knowledge that you are in good hands. Computit prides itself in its ability to fix problems quickly and efficiently, in way that does not require extensive technical ability on your side. Our friendly engineers will guide you through anything you need step by step. Our engineers are experts in their field and allow us to talk through any IT problems in a way that you will understand.
We pride ourselves on our ability to eliminate the technobabble whilst providing a first class service. The remote access and telephone support is one of our key products in our monthly support service. Included is a system report which details the health of all your computers and servers. In most cases this allows us to proactively fix problems before you experience system failure. Speak to one of our skilled engineers and receive an obligation free quote to support your company.
IT Support & TroubleshootingWe have technicians available for onsite support as you need it. Our onsite technicians can offer, Hardware Installation, Virus Removal, Troubleshooting, Training and Troubleshooting, Talk to us today about service plan for your business
Network Design & BuildA typical Small-Mideum network includes one to two dozen or so computer users (and computers), a server or two, some networked printers and access to other networks, particularly the Internet. Our aim is to design and build the best network for these organizations, with the highest degree of functionality at the lowest reasonable cost.
Server Build & ManagementWe offer Server Service for Small Business in Brisbane. Improve your Business productivity by implementing Small Business Server Service and hiring us to provide support for your windows server 2012 as well as Small Business Server 2011. Combining the benefits of the Windows server for small business with reliable Brisbane based IT support, your staff will be free to focus on what they do best, growing your business. We specialise in various Microsoft Servers, maintaining Microsoft Exchange mail servers, Hyper-V virtualising servers and Windows server 2008 R2 as well as the latest Windows Server 2012.
Computit have successfully implemented Remote Desktop Services (Terminal Server) for clients whom have offices in different states and countries.
HW & SW Planning and InstallationDo you feel your PC is too slow to work properly? Whenever you want to upgarde your hardware or buy new PCs, we have great offers for you everyday!! Plus, If you want to boost your business productivity, we can find out the best software solution to upgrade your business!!
Computer RepairsComputit provides online assistance and computer repair support on all makes and model laptops, desktops, and servers. Our technicians are all fully qualified engineers with many years of system repair experience, to guarantee the best service possible solutions with minimum downtime. We do indeed offer a 24/7 onsite service to meet all your needs and repair your computers in the shortest possible time. Our goal is to satisfy our clients no matter what; we aim to go way and beyond expectations to provide IT excellence, and not just a simple service.
On-Offsite Backup ServiceYour system can be broken or damaged at anytime! and your business critical data can be gone forerver! To maximise your business continuity, we offer on-offsite backup service for any disaster you could have in the future. Backup interval can be vary as hourly, daily or weekly backup depends on your needs. Please contact us to find out the best backup method for your business today!
Cloud & Hosting ServiceIf you are looking for a new web hosting or want to migrate your hosting, we have the best solution for you. With affordable price, you can have Unlimited Web Space & Bandwidth, 99.9% uptime guarantee, Free 24/7 Tech support and Instant Activation.
Website Design & DevelopmentComputit specialise in providing competitively priced websites specifically tailored to our client requirements. We carefully plan every step with our clients to develop, and ensure comprehensive website designed to take their business to the next level.
Our designers also ensure that your site is mobile friendly, which means that the site will automatically detect the resolution of the display device, and adjust layout for optimum visual presentation.
Computit encompassing everything from brand design, web design, custom database applications, ecommerce solutions and SEO (Search Engine Optimisation).
Whatever your needs are, we can help you with the best website strategy that fits your budget.