Managed IT Services

Why hire an IT specialist when our IT team act as your IT department at a cheaper cost?

What managed IT services means to us?

Most business owners find themselves needing a reliable IT support team to help them run their business smoothly. We at Computit, strives to help you with your day-to-day IT management by Strategic planning, 24/7 Support Service, Security control, Staffing requirements and Continuous improvements.

Priority Matters

Our customers are our first priority. We tailor our solutions to suit your business needs. We resolve every ticket quickly and efficiently, allowing you to focus on your core business without distraction or unacceptable levels of downtime.

How we can Help?

24/7 Service Desk

Say ‘No More’ to technology lags which bring down your teams productivity. If you choose us as your IT provider you can access our 24/7 support service whenever you need it.
We will start working on your requests within 15 minutes. If you’re unable to work at all, we’ll begin fixing your problem immediately.
We are obsessed over providing you with exceptional service 

Security

We offer wide range of solutions such as email filtering, network security, web security, data protection and end to end protections services to keep your organisation secure. With our services you will receive a high level of security that gives you a great peace of mind

Network Administration 

Your dedicated network administrator will identify any vulnerabilities in your organization and poor security behaviors. They will ensure you comply with our security best practice checklist, resulting in more secure data and helping you adhere to regulatory compliance standards. You’ll also be provided with regular service reports and reviews, with analysis of tickets and trends, and recommendations for further improvements to performance and security.

Proactive Maintenance & Monitoring

Our managed IT service is designed for you to experience fewer IT problems due to the constant monitoring and maintenance carried out by our proactive support team.
By keeping a close eye on potential triggers for trouble and planning improvements on an ongoing basis, our team will reduce the number of times IT issues stops your team from working. We will also analyse the root-cause of recurrent problems to avoid repetition.

Reporting 

You have access to our online portal where you can see the progress of your ticket. Its an All in One management tool that allows you to send tickets and receive updates on it.

Onsite IT support and Remote Services 

We offer both Onsite and Remote IT support services for greater flexibility. We can also tailor these services to match your budget.
So if you require IT staff for a short period of time or need immediate support, be assured that we are on our way to help you

Why Choose Us

Our mission is to help you grow your business, while we take care of all your IT needs

Remote and Onsite Services

We have provided the best solutions for onsite IT support and remote IT support with a proven track record to ensure that your system will ultimately and effectively improve.

Personalized Service

You can design your own IT system and infrastructure with the guide and support from our IT specialist. With this personalized service, you will get the IT system that suits your needs and your company goals.

24/7 Support Service

We provide full support 24/7 and give all clients peace of mind that our staff will be always supporting you whether for technical support, on-site support, or remote assistance.

Partnerships and Accreditations with major Vendors

We have strong relationships with multiple vendors and strategic partners, our staff constantly keep up to date with the latest technology trend, maintain a highly proactive approach and are committed to delivering the best quality of IT services.

In-House IT Experts

We perform as your In-House IT staff at an affordable cost with extensive experience beyond your budget. Our IT Staff is qualified and have broad experience from various industries, so we ensure that you will get the best solutions for your IT needs.

Advanced Monitoring & Maintenance

We monitor and protect your IT system and infrastructure 24/7.  With advanced monitoring, we can identify any issues before it leads to any damage or disaster. We assure that our clients IT systems are in a safe environment, monitored and maintained regularly.

Want to discuss your IT needs

If you are looking for a local or national IT support service partner, then give us a call to see how we can bring a positive impact to your company. Interested in our other services?

We also help with Network securityCloud ComputingBack up solutionsWeb developmentManaged Office 365IT Support 

Computit's IT managed services were recommended to me when our security was breached with hefty loss of data. During this crucial season, Computit gave us a peace of mind by restoring and securing all our data safe from outside influences.

– Darcy Air & Electrical Services